A systematic approach that guides almost everything we say and do, yet is seldom employed in the chambers of government. Intellectual tools to diagnose and treat difficult problems. As such, the world of Medicine has valuable assets to offer the political multiverse: A culture of excellence. These interstellar innovations launched American healthcare into a continuously self-improving model of advancing performance. In the past four decades, American hospitals have garnered principles of safety from the aviation industry, gathered tips about quality from automobile manufacturers, and gleaned insights into customer service from the hotel trade. Is this the cancer of our advancing age? The long, slow, terminal decline that will defy the best approaches of modern Medicine? Our fitful end? Not necessarily. Now, here we are, nearly forty years into a chronic illness that has resisted our best efforts at diagnosis. Our economic progress has fallen off its once-blistering pace, our ability to shape world events has been checked, and our vaunted democratic institutions have begun to collapse around us. Yet, in recent years, there have been unmistakable signs of chronic illness. Book Synopsis A NATION IN DISTRESS America has enjoyed an enviable life.
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